DESKTOP ALERT "Secure Mass Notification Delivery System"
Desktop Alert is a best-of-breed IP-Based alert technology which provides seamless integration with enterprise-class federated environments and shares communications and commands using standardized protocols such as XML and HTML.
Overview
Desktop Alert provides highly secure, highly extensible and very transparent alerting platforms. It is multi-media enabled and is used to deliver rich media such as video, images, music, copy, interactive Flash files and other applications. Message windows can be sized, display text and links, play videos and even wave files.
Need
The ability to in-place intelligent methods, functions and triggers that interact with and bring crucial data to and from end-users based on end-user and/or management's predefined business rules and settings. Enhanced organizational efficiency and effectiveness for the Military, Security Personnel, Police, Corporate Personnel, and any other organization seeking operational milestones.
Solution Profile
Desktop Alert has extensive security experience combined with robust and stable software to guarantee safe, secure and reliable information delivery in times of emergency. Upwards of 2048 Bit Secure Emergency response alert and notification solutions systems enable public, police, private business, government agencies and first responders to communicate immediately for all kinds of urgent alerts and/or public safety incidents. Guaranteed Content Delivery. Built-in end-user options enable the Desktop Alert system to automatically alert people by phone, pager, fax, BlackBerry Handheld, e-mail etc. All alerts include a full array of reports to track how many alerts were delivered as well as how many alerts were interactively used by end-users (i.e. A complete audit trail). For public and government agencies secure alert technology enables publishing of critical information instantly.
Transparency
Desktop Alert provides highly secure, highly extensible and very transparent alerting platforms for approved military organizations. When we say transparent, we mean it. We provide your base or installation with virtually all of the Desktop Alert source code. Source code is made available to U.S. Military clientele for independent review and examination of the nuts and bolts that comprise our state-of-the-art industry leading mass alerting platform.
LDAP/AD with Active Directory Scanner
Organizational units are all managed easily as Desktop Alert is LDAP / AD enabled. Desktop Alert has an Active Directory "scanner" application that runs as a service on the server. This ensures rapid response to the active directory when the organizational unit structure experiences any changes whatsoever. Desktop Alert military deployments contact Desktop Alert rarely if at all for maintenance related issues. The Desktop Alert Mass Notification Platform requires less then 30 minutes maintenance per month. Other products claiming to be Active Directory enabled require manually intensive updates by the administrator daily or whenever a change occurs in the Active Directory. Thus, most if not all other mass notification platforms exhibit less than favorable maintenance logistics. This can occur anytime one of the following scenarios occur: USER CHANGES RANK STATUS USER RETIRES USER CHANGES GROUP MEMBERSHIPS USER IS TRANSFERRED TO ANOTHER BASE NEW USER ARRIVES AT BASE USER UNDERGOES NAME CHANGE FROM MARRIAGE OR OTHER
Every twenty minutes Desktop Alerts scanner service reviews and checks the Active Directory for any changes that have occurred. This unique service alone saves potentially hundreds of man-hours that other mass notification systems require daily in order to operate properly.
Desktop Client Authentication
Desktop Alert provides Windows Client Authentication. When users sign in, the user’s alert account will automatically authenticate with the alert client application regardless of the machine being used. Multiple profiles on one machine are not a problem and this proves invaluable over time as no administration tasks are required when personnel are relocated anywhere on base.
Deployment
The alert application (client) is easily installed using any software distribution agent. (SMS). While the alert application can be installed with a removal utility most bases to date have requested deploys that do NOT provide the end-users with an un-install option in the ADD/REMOVE applet of the Windows Control Panel. However, an administrator may target a machine for a silent un-install (no user action needed) at anytime. Likewise, the install of the application is 100% silent.
Secure
The Desktop Alert Mass Notification System (MNS) enables existing groups and ad-hoc groups to share data on approved networks as well as between all U.S. armed forces using a shared network. The notification platform shares data across HTTP or HTTPS connections utilizing Soap Xml packets across port 80. These Soap XML packets also provide the ability to port highly encrypted digital certificates. These certificates insure the highest level of security when sharing information between various U.S. Military Agencies and U.S. Armed Forces. Desktop Alert is approved as compatible with the desktop configuration and secure to run on U.S. Army and Air Force Networks. For reference, here is the current Air Force approval information: DEPARTMENT OF THE AIR FORCE HEADQUARTERS AIR MOBILITY COMMAND AMC CG 305 CS/SCBNO AMC Approval Code: Network Notification v.2x, ACSRD TCN MGAFB200600645
Features
Desktop Alert has created a feature rich web-based interface for instant mass alert publication to targeted personnel and devices. Since most of our clientele elect to self-host our alert platform behind their firewall there are now many variants of the Desktop Alert interface. Industry cannot use a canned product that has a one size fits all solution. Industry demands that an alert system respond to its existing intelligence and business rules. Therefore, Desktop Alert was written from the ground up extremely transparent. The architectural topology and sharing technology design is such that disparate systems across multiple networks can easily engage and interact with the Desktop Alert Mass Notification System. This is accomplished through the usage of Web Services Description Language (WSDL). Broad vendor agreement on standards and proven interoperability have set Web services apart from integration technologies of the past. Rapid Application Integration Using Desktop Alerts Notification Platform. Extending an enterprise's existing computational infrastructure and business logic with next-generation information architecture is not an option in today's aggressive marketplace. Enterprise operations need to leverage and manipulate existing information across a variety of networks without shaking up the entire IT department in the process via the introduction of a new business tool. Enter Desktop Alert!
Features included in all versions of our alert platform
• Customizable splash screen, tray icon, install script and more for the client application • Ad-hoc on-the-fly group creation as well as Active Directory group structure adherence • Administration, Moderator and end-user controlled access to the interface • Embedded web-based html editor for easy yet elegant alert creation using HTML • Built-in Windows client authentication • Opt-in or silent SMS client application installation • Audit trails for all published alerts • Template creation for re-use. • Calendar launch of predefined alerts, alert expiration dates and alert cancellations
Desktop Alert will provide you with a Plug-and-Play alert system that requires minimal computer skills for instant Enterprise alert system management. Desktop Alert also offers several distribution methods.
Military Applications
Alerting thousands of personnel for the U.S. Armed Forces every day. Our mass alert platform supplies U.S. Military bases with tools that enable state-of-the-art mass alert notification to an unlimited number of critical personnel, computers and devices. Desktop Alert is in the midst of significant adoption of its Emergency Mass Notification System by the U.S. Military. The alert platform has been utilized in real world scenarios and garnered the attention of many high ranking military officials. Within just a few seconds, thousands of personnel are alerted and armed with critical information. This innovative approach to sharing technology substantially bolsters instant delivery of critical communications. • U.S. Air Force - Active Client • U.S. Army - Active Client • U.S. Navy - Currently Under Evaluation • U.S. Marines - Currently Under Evaluation • U.S. National Guard - Currently Under Evaluation • U.S. Veterans Association - Currently Under Evaluation • U.S.A.F.E - Currently Under Evaluation
Please note that we now offer a complete no-obligation free trial of the Desktop Alert Mass Alert Platform at any U.S. Military Base worldwide.